Testimonials-Entry
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"By enabling our employees to better communicate with one another, our direct labor productivity increased by nearly 300%, and the offering of educational training has significantly increased retention. The company has developed a promising staff of new supervisors and highly-trained computer users largely due to the ESL and computer training partnership."

Currey & Company
Bethanne Matari
PR/Product Coordinator

Leadership Courses: Leaders & Executives

Executive directors and managers set the direction of the company. Many work in remote locations and are daily faced with difficult decisions. The courses included at this level are taught by senior executives and others with extensive background in executive leadership to ensure the highest level of facilitation can take place.

 

Leadership & Executive Courses:

Leadership and Inspiration

Introduction

"Leaders are born" according to the old adage, so does this mean if you weren’t one of the lucky "born" leaders you should give up your aspirations to become one? Just as one can learn to become a good manager, if you have an open mind, you can become a good, if not excellent leader. This leadership course introduces and examines key leadership skills. Course topics include leadership basics, theories of leadership, leadership abilities and styles, and important traits and strengths of leaders including vision, goals, motivation, and empowerment.

Primary Competency Developed: Leadership
Secondary Competency Developed: NA

Performance Objectives

  • Define leadership and a leader’s key skills
  • Know the role of a leader versus a manager
  • Understand one’s own leadership style including strengths and weaknesses
  • Utilize situational leadership styles
  • Recognize the importance of a vision and goal setting
  • Utilize motivation and recognition techniques
  • Understand empowerment and use empowering communication
Target Audience: Professionals
Course Length: 16 hours of active, engaged learning


Dynamic Decision Making

Introduction

Einey, meenie, miney, mo and the Magic 8 Ball are perhaps the easiest ways to make a decision. The reality is that decisions made using these means are most often the least effective. In today's world of endless choices making decisions ranging from buying a car, investing money, and charting business paths are complex. Usually there is not one clear-cut "right" answer either. This seminar guides you through decision making strategies so you will never have to flip a coin again!

Primary Competency Developed: Decision Making
Secondary Competency Developed: NA

Performance Objectives

  • Define and evaluate decisions
  • Devise objectives given background information
  • Establish and compare options in a variety of situations
  • Identify and successfully implement the best choice from various options
  • Avoid the common traps encountered when facing tough decisions.
Course Length: 4 hours

Planning for Growth

Introduction

Help newly promoted supervisors navigate their changing roles and have immediate impact! Climb in the proverbial camper for an enlightening road trip with five friends who share experience and insights about making successful transitions from peer to boss. Key strategies, hands-on workshop activities and practical suggestions make this program an excellent choice for organizations that promote from within or train new supervisors regularly.

Primary Competency Developed: Leadership
Secondary Competency Developed: NA

 

Performance Objectives

  • Reflect honestly the mixed feelings involved in moving from peer to boss
  • Outline four strategies to help new managers make successful transitions
  • Address their evolving relationships with colleagues
Course Length: 16 hours


Effective Negotiation

Introduction

This course is an introduction to the basic concepts of and component parts of a successful negotiation. Participants will learn how to effectively prepare for and conduct negotiations. The skills reviewed can be used in variety of situations including customer, vendor and employee negotiations. The course includes a comparison of “old style negotiation” Win/Lose and newer styles of negation. Participants learn specific techniques to see the situation from the other person’s perspective while still getting what they need.

Participants will also learn the importance of preparing for negotiation and what information is critical to the process.

Primary Competency Developed: Negotiation
Secondary Competency Developed: Communication

Performance Objectives

  • Identify the barriers to a successful negotiation
  • Recognize the components of the communication process.
  • Identify ways to solicit the other person’s perspective
  • Understand ways to prepare for negotiation
  • Identify the critical pieces of information needed for successful negotiation.
  • Utilize the strengths of individual communication styles to improve business relationships.
Target Audience: Professionals
Course Length: 8 hours